Empowering Neurodiverse Individuals to Live Fully.
We provide personalised 1:1 support, empowering you to navigate life’s challenges with confidence, purpose, and a sense of belonging.
Empowering Neurodiverse Individuals to Live Fully.
We provide personalised 1:1 support, empowering you to navigate life’s challenges with confidence, purpose, and a sense of belonging.
Get Personalised Support Today.
Join Leiway Support Services for a consultation and take the first step toward empowerment and advocacy.
Get Personalised Support Today.
Join Leiway Support Services for a consultation and take the first step toward empowerment and advocacy.
About Leiway Support.
At Leiway Support Services, we strive to create a world where neurodiverse individuals are understood, supported, and celebrated. Offering personalised guidance, we help you navigate life’s challenges, showing you that everything you need to become your best self is already within you.
1:1 Support
Personalised care to build trusted relationships and connect with your community.
Community Engagement
We align activities with your interests, helping you develop positive habits while promoting physical well-being.
Your Dream Is Our Plan
We serve Ballarat and its surrounding areas within a 10km radius, offering flexible and personalized support wherever you are.
About Leiway Support.
At Leiway Support Services, we strive to create a world where neurodiverse individuals are understood, supported, and celebrated. Offering personalised guidance, we help you navigate life’s challenges, showing you that everything you need to become your best self is already within you.
1:1 Support
Personalised care to build trusted relationships and connect with your community.
Community Engagement
We align activities with your interests, helping you develop positive habits while promoting physical well-being.
Your Dream Is Our Plan
We serve Ballarat and its surrounding areas within a 10km radius, offering flexible and personalized support wherever you are.
What Our Clients Say.
"Working with Leigh is fantastic. It feels wonderful to be understood and accepted with all my oddities. He can be naggy but it's because he cares. I trust any support worked he sends by way because I know they've been vetted with care.
Got questions?
We’ve got answers!
Am I locked into a contract?
At Leiway Services, you’re not locked into a long-term contract. While we do require a service agreement to be signed, it allows for flexibility without a specified commitment period.
Are we committed to transparency in our pricing?
Absolutely! Our pricing is aligned with the NDIS pricing guide and is clearly outlined in our up-to-date service agreement. We believe in providing clarity and ensuring you know exactly what to expect.
Will workers be available when I need them?
Yes! As long as shifts are pre-booked or we have last-minute availability, we will do our utmost to meet your needs.
Ready to get personalised support?
Contact us today to receive a consultation call to discuss how we can support your needs.
Ready for personalised support?
Join Leiway Support Services today and get the advocacy and care you need. Schedule your consultation now!
Ready for personalised support?
Join Leiway Support Services today and get the advocacy and care you need. Schedule your consultation now!
©2025 Leiway Support. All rights reserved.
Privacy Policy | Created by Sunset Social Media
Privacy Policy
Leiway Privacy Policy
Privacy Policy
Effective Date: 25/03/2025
Leiway Support Services (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Australian Privacy Act 1988 (Cth), the National Disability Insurance Scheme (NDIS) Practice Standards, and other relevant laws governing the disability support sector.
By using our website (https://leiwaysupport.com.au) or engaging with our services, you agree to the terms of this Privacy Policy.
1. What Information We Collect
We may collect the following types of personal information:
- Personal Identifiable Information (PII): Name, address, phone number, email address, and date of birth.
- Sensitive Information: Health-related data, disability information, and NDIS plan details where relevant to our services.
- Usage Data: Information about your interactions with our website, including IP address, browser type, pages visited, and time spent on our site.
2. How We Collect Information
We collect personal information in the following ways:
- Directly from You: When you fill out forms, contact us, or engage with our services.
- Automatically: Through cookies and other tracking technologies when you visit our website.
- Third Parties: From your NDIS provider, healthcare professionals, or other authorised representatives, where you have given consent.
3. How We Use Your Information
We use your information to:
- Provide and personalise our services to meet your needs.
- Develop and implement your individualised support plans in accordance with NDIS requirements.
- Communicate with you regarding inquiries, bookings, or updates to your support.
- Ensure compliance with legal obligations and regulatory requirements.
- Improve our website and services through analytics.
4. Disclosure of Your Information
We may share your personal information with:
- Service Providers: Third parties who assist in delivering our services (e.g., IT support, cloud storage, or other NDIS-related services).
- Regulatory Bodies: Including the NDIS Quality and Safeguards Commission or other authorities as required by law.
- With Your Consent: In situations where you authorise us to share your information.
We do not sell or rent your personal information to third parties.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes secure servers, encryption, and access controls. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to your personal information.
- Withdraw consent for certain uses of your information.
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) or the NDIS Quality and Safeguards Commission if you believe we have breached your privacy.
To exercise these rights, contact us at leiwaydisability@outlook.com
7. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience and gather analytics data. You can manage your cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
9. NDIS Compliance
We adhere to the NDIS Practice Standards and Guidelines, ensuring your personal and sensitive information is handled in line with the requirements set by the NDIS Quality and Safeguards Commission. This includes:
- Transparent processes for managing your information.
- Secure storage and restricted access to sensitive data.
- Reporting obligations for incidents as mandated by the NDIS.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our handling of your personal information, please contact us at:
Leiway Support Services Email: leiwaydisability@outlook.com
Phone: 0400 500 730
This Privacy Policy was last updated on 25/03/2025